THE DETAILS

A little more information on your current or future Hybrid Pencil purchases...

Product Delivery
My goal is to offer you the best shipping options.
The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24-48 hours after the order is placed (unless deliverables timing has been agreed upon separately).
  • Shipping time: This refers to the time it takes for items to be shipped to the destination. After processing and leaving for delivery, items usually take between 2 and 7 days to arrive at their destination but can take longer from time to time.
Please note that items will only be dispatched for delivery once we have received the funds for the item(s). For any personalised or custom made items, the product will only be shipped once the full amount has been received.

Rates are calculated according to the delivery location and weight of the item.

Please note that our delivery service may be affected over public holidays, orders made over the weekend and during sale periods. Specific delivery details will be confirmed at the time of order.

Photo Credit: Daily Nouri
PRIVACY
DISCLAIMER
You are my utmost priority.
Hybrid Pencil does not, under any circumstance, share any of your billing information with any 3rd parties.

We do however, if necessary, share your address information with our logistics partner to ensure your item is delivered to you in the comfort of your own home.

We also use your personal information to inform you about special offers and product launches if you sign up to our newsletter! All the exciting stuff you don't want to be missing out on!

You should know...
A special effort has been made to ensure that the colours and finishes you see on screen are as close as possible to the colours and finishes of the final product you'll receive. However, please note that you might see slight differences due to individual monitor settings as well as printer, type of paper or envelopes used.
Taking all the above into consideration, please do not hesitate in reaching out if you have any questions or concerns!

Email: hello@hybridpencil.com
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